tag:blogger.com,1999:blog-38606399.post5040053241112923612..comments2023-09-23T00:38:53.296-07:00Comments on Money and Such: Fraud Alert from CitibankUnknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-38606399.post-2151538747615772792007-06-25T14:58:00.000-07:002007-06-25T14:58:00.000-07:00I absolutely agree that the credit card companies ...I absolutely agree that the credit card companies place fraud alerts to protect themselves and not consumers. I also think that the use of a fraud alert letter is not very intelligent, to put mildly. <BR/><BR/>From my perspective the process was simple and not very painful. Since my card was not placed on hold, no damage was done.<BR/><BR/>To be honest, if they had called me, I probably would have suspected a scam and may have refused to speak to the agent.Shadoxhttps://www.blogger.com/profile/08932074837479954410noreply@blogger.comtag:blogger.com,1999:blog-38606399.post-58174079032124881572007-06-25T14:03:00.000-07:002007-06-25T14:03:00.000-07:00The opposite side of this coin is that depending o...The opposite side of this coin is that depending on how fast that letter comes, Citibank may turn off your credit card before you know you need to call the number. Because I am a very active card user, I get these stupid fraud alerts 1-2 times a month, and I can't tell you how many times I have found out that I had one when I tried to use my card in a store or at a hotel or in an airport and it was declined because of a decurity block I didn't know about. They do this not to protect the customer, as they claim, but to protect themselves, since the customer is only liable for the first $50 of loss in most cases. I have had this card for 23 years, and have never had a fraudulent charge, but I've probably had several hundred fraud blcoks. You'd think they'd have figured it out by now!Anonymousnoreply@blogger.com