I am in the process of trying to replace my 1997 Geo Prizm. Much has been written in this blog about the adventures of my wreck of a car, but it's time to move on. I have done my research and decided to buy a new Hyundai Sonata 2011. For the past 3 months I have been trying to put this decision into practice, but to no avail. I have been doing my shopping and price comparisons primarily online, but that did not help me to avoid the antics, stupidity and plain ugly practices of Hyundai car dealers of Northern California. Below is the first of two posts on the topic.
My first incident happened about 3 months ago, and involved a quote I received from a Bay Area dealer. It looked good on paper and after comparing prices I was ready to do the deal. When the time came to close, the dealer tried to get me to pay significantly more than the price he quoted me by pretending taxes, registration and fees were higher than they were in reality. I'm not that stupid, I came prepared. I brought with me a complete list of all government taxes and fees, which I got from the California DMV website. When I confronted the dealer, he "explained" that the car he was selling me had more features and options than the one I wanted to buy and which he originally quoted to me in writing. I left, but that wasn't the end of it.
A couple of days after I walked out, one of the workers at the dealership left a voicemail on my cell phone, asking me to call back to do the deal. Thinking he hung up on the call, he continued talking to his boss, while my voicemail was still recording. In the recording the two are clearly heard discussing how it's a great strategy to give a low quote in email correspondence, only to change it later on. They called it "a hook".
Needless to say, I never called the idiots back. Incidentally, the name of that dealership is Magnussen's Hyundai, and it is located in Fremont California. I would strongly advise my readers to avoid those would be con-artists.
Now, if you can believe it, today I had an even more outrageous incident at Steven's Creek Hyundai. I would advise you right now to stay the hell away from those dishonest peddlers, but I'll tell you the details in part 2 of the story. Stay tuned.
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