A couple of days ago I wrote about how Citibank screwed us by "upgrading" our account and essentially making us miss our payment due date. To add insult to injury they charged us $89 in late fees and financing charges for their mistake.
Today my no nonsense fighter of a wife called Citibank and gave them a piece of her mind. Bottom line, charges reversed. Citigroup CEO should be arriving tomorrow at 5 PM to apologize in person and offer us his first born (no thanks, Chuck, we have three of our own).
Never acquiesce to unfair business practices.